Stores
Experience Janet Ellen in person. Visit our flagship studios and authorized retail partners to see our Master Custom Series up close, touch the quality craftsmanship, and work directly with jewelry experts who understand your vision and can bring your dream ring to life.
Flagship Studios
New York SoHo - The Original Studio 123 Spring Street, New York, NY 10012
Design Studio Experience:
l Live jewelry creation demonstrations by master craftsmen
l Custom design consultations with 3D modeling technology
l Complete Master Custom Series display with all six styles
l Private consultation rooms for intimate ring selection
l Educational exhibits about sustainable luxury and ethical jewelry
Special Services:
l Same-day ring sizing and adjustments
l Rush custom design services for urgent timelines
l Proposal planning assistance and coordination
l Professional jewelry photography for special occasions
Hours: Monday-Saturday 10am-7pm, Sunday 12pm-6pm Appointments recommended for custom consultations
Chicago River North - Midwest Hub
456 North Michigan Avenue, Chicago, IL 60611
Comprehensive Services:
l Full Master Custom Series collection with try-on opportunities
l Advanced CAD design technology for custom creations
l Sustainable materials showcase and educational displays
l Expert gemologist consultations and diamond education
l Complete jewelry care and maintenance services
Specialized Offerings:
l Wedding planning coordination and timeline management
l Group consultations for wedding parties
l Corporate jewelry gifts and recognition pieces
l Estate jewelry evaluation and redesign services
Hours: Tuesday-Saturday 10am-6pm, Sunday 12pm-5pm Extended hours available by appointment
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Certified Retail Partners
California Network (8 Locations) San Francisco Bay Area:
Union Square Jewelers - Full service location with custom design
Nob Hill Fine Jewelry - Boutique experience with personal consultation
Los Angeles Region:
Beverly Hills Diamond Gallery - Luxury showroom with complete collections
West Hollywood Boutique - Contemporary setting with lifestyle focus
San Diego County:
Gaslamp Jewelers - Historic district location with modern services
La Jolla Fine Arts - Oceanside luxury with custom design capabilities
Texas Partnership (6 Locations) Austin Metro:
South by Southwest Jewelers - Music city vibe with artistic custom designs
Domain Fine Jewelry - Modern shopping experience with tech integration
Houston Area:
River Oaks Gallery - Upscale location with comprehensive services
Memorial City Diamonds - Family-friendly environment with education focus
Dallas-Fort Worth:
Bishop Arts Boutique - Trendy district location with unique atmosphere
Deep Ellum Design Studio - Creative space with innovative design approach
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Virtual Experience Options
Can't Visit in Person? We Offer:
360-Degree Virtual Showroom Tours Complete exploration of our flagship studios from your home, with detailed views of jewelry displays and design workstations.
Online Design Consultation Services Video appointments with expert jewelers for custom design discussions, measurement assistance, and style guidance.
Augmented Reality Try-On Technology
See how rings look on your hand using smartphone AR technology before making decisions.
Video Call Personal Shopping One-on-one virtual appointments with jewelry specialists who can show products live and answer questions in real-time.
Complete Store Services
Expert Consultations Personal meetings with certified jewelers, gemologists, and design specialists who understand your vision and budget.
Custom Design Creation Full-service custom jewelry design from initial concept through final creation, with unlimited revisions and 3D previews.
Professional Jewelry Care Cleaning, maintenance, repairs, resizing, and restoration services performed by expert craftsmen using proper tools and techniques.
Warranty Service Centers Complete lifetime warranty support including inspections, repairs, and maintenance to keep your jewelry perfect forever.
Educational Workshops Learn about jewelry care, diamond quality, design principles, and sustainable luxury through expert-led sessions.
Appointment Scheduling
Priority Booking Schedule consultations, try-on sessions, and custom design meetings at your convenience with flexible timing options.
Concierge Services Special arrangements for proposals, anniversaries, and gift purchases with personalized attention and coordination.
Group Appointments
Wedding party consultations, family jewelry sessions, and corporate events with dedicated staff and private space.
Store Locator Technology
Find Your Nearest Location Interactive map showing all flagship studios and authorized partners with contact information, hours, and services offered.
Real-Time Availability Check current appointment availability, special events, and inventory status before visiting any location.
Experience the Difference
Touch the quality, see the craftsmanship, and work with experts who understand that choosing jewelry is about more than just the product - it's about celebrating your most important moments with pieces that will be treasured forever.
FIND NEAREST STORE | Schedule Appointment | Virtual Tour | Contact Locations