Site Map

Navigate Janet Ellen with ease. Find everything from custom engagement rings to customer support, all organized for your convenience. Discover our complete jewelry collections, services, and resources in one comprehensive directory.

Shop Collections

Engagement Rings Master Custom Series featuring six stunning styles: Aurora Halo, Classic Solitaire, Bezel Setting, Traditional Halo, Three Stone, and Hidden Halo designs

Wedding Bands Perfect matching sets, custom designs, and standalone pieces crafted to complement your engagement ring beautifully

Fine Jewelry Necklaces - Elegant pendants, statement pieces, and layering options Earrings - Classic studs, dramatic drops, and custom ear stacks Bracelets - Tennis bracelets, custom link designs, and matching sets

Collections Curated jewelry selections, seasonal offerings, and limited edition pieces

Custom Design Services

Custom Design Process Complete guide to creating your unique piece from consultation to delivery

Master Custom Series Six signature engagement ring styles with endless customization options

Diamond Selection NASA-certified lab-grown diamonds in all shapes: Round, Oval, Emerald, Cushion, Asscher, and Pear cuts

Ring Settings Detailed information about each setting style and customization possibilities

Virtual Consultation Online design sessions with expert jewelers and 3D modeling technology

About Janet Ellen

Our Story Brand heritage, innovation journey, and commitment to ethical luxury jewelry

Craftsmanship Master jewelers, traditional techniques, and modern technology integration

Quality Promise Lifetime warranty, quality standards, and customer satisfaction guarantee

Sustainability Environmental responsibility, lab-grown diamond benefits, and ethical sourcing practices

Technology NASA-certified CVD process, blockchain tracking, and Growth Diary documentation

Customer Care

Customer Service Dedicated support team for orders, shipping, returns, and warranty services

Size Guide Comprehensive ring sizing, jewelry fit guidance, and measurement tools

Care Instructions Professional cleaning tips, storage recommendations, and maintenance guidelines

Warranty Information Comprehensive lifetime coverage, service locations, and claim procedures

Returns & Exchanges 30-day return policy, exchange process, and customer satisfaction guarantee

Resources & Education

Blog Latest jewelry trends, educational content, and style inspiration

Education Center Lab-grown diamond information, jewelry knowledge, and buying guides

Proposal Planning Tips, ideas, and resources for creating the perfect engagement moment

FAQs Quick answers to common questions about products, services, and processes

Financing Options Payment plans, credit applications, and flexible purchasing solutions

Program Information

Refer a Friend Earn $200 rewards for successful referrals while helping friends discover ethical luxury

Become an Affiliate Join our partnership program with competitive commissions and marketing support

Influencers & Community Creator collaborations, content partnerships, and community engagement opportunities

Store Locations

Flagship Studios New York SoHo and Chicago River North with full-service experiences

Retail Partners Authorized dealers nationwide with certified Janet Ellen products and services

Virtual Experience Online consultations, virtual tours, and digital try-on technology

Legal & Policies

Cookies Policy Website functionality, tracking preferences, and cookie management options

Payment Options Accepted methods, security features, and international payment solutions

Shipping Information Delivery options, international shipping, and tracking services

Quick Links

New Customers - Start here for introductory information and guidance Existing Customers - Account access, order tracking, and service options Custom Design - Begin your personalized jewelry creation journey Emergency Support - Urgent assistance for time-sensitive needs

BROWSE COLLECTIONS | Start Custom Design | Contact Support

Fully Insured and Secure Shipping on All Orders